Privacy policy

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Our website

Renderminds take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their experience. Our website complies to all UK national laws and requirements for user privacy.

Use of Cookies

Renderminds uses cookies to better your experience while visiting the website. Where applicable Renderminds uses a cookie control system allowing you on your first visit to the website to allow or disallow the use of cookies. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Renderminds uses tracking software to monitor its visitors to better understand how they use it. Tracking is provided by Google Analytics which uses cookies to track visitor usage. Google Analytics will save a cookie to your computers in order to track and monitor your engagement and usage of the Renderminds website, but will not store, save or collect personal information.

Contact & Communication

Users contacting Renderminds do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Renderminds may use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program Renderminds operates. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

Renderminds operates an email newsletter program, used to inform subscribers about products and services supplied by us. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program.

Email marketing campaigns published by Renderminds may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Email Newsletter

Communication, engagement and actions taken through external social media platforms that Renderminds participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively. Renderminds will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them via telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.